Last Revised September 2024
This Privacy Policy for Chainstarters Cloud, Inc. (“Company”, “we”, “us” “our”) describes how we collect, use and disclose information in connection with the Company’s website, www.chainstarters.com, or any other website owned and operated by us (“Website”), our platform (“Platform”), and related applications, services, tools and features (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” means you as either: a prospective or existing customer or authorized user of the Services pursuant to a Platform Access Agreement (a “Customer”), or an individual who otherwise visits or interacts with our Platform, Website, e-mail, or advertising under our control (a “Visitor”). If you use the Services on behalf of a company or other entity, then “you” includes you and that entity.
This Privacy Policy does not apply to “content” that is processed, stored or hosted by a Customer using the Services (“User Content”). In those circumstances Chainstarters is processing User Content on behalf of a Customer, and (a) such Customer is responsible for the collection and use of such User Content; and (b) such Customer’s privacy notice will apply to the collection and use of such User Content. TO LEARN MORE ABOUT HOW USER CONTENT IS HANDLED BY CUSTOMERS, PLEASE REVIEW THE PRIVACY POLICY OF THE RESPECTIVE CUSTOMER OR THE APPLICABLE THIRD PARTY (E.G., THE COMPANY WITH WHOM YOU HAVE A RELATIONSHIP) TO UNDERSTAND THEIR PRIVACY PRACTICES AND HOW TO DIRECT ANY QUERIES TO THEM.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. If you do not want information about you used as described in this Privacy Policy, please do not access or use the Services.
We may modify this Privacy Policy from time to time in which case we will update the “Last Revised” date at the top of this Privacy Policy, and will notify you and take other steps as required by applicable law. The updated Privacy Policy will be effective as of the time of posting, or such later date as may be specified in the updated Privacy Policy. IF YOU DO NOT AGREE TO ANY UPDATES TO THIS PRIVACY POLICY PLEASE DO NOT ACCESS OR CONTINUE TO USE THE SERVICES.
In order to provide you with the Services, we may ask you to provide us with certain details or information. We may also receive certain information from third parties in order to enable you to use our Services.
Information We Collect Directly From You
Information that you submit through the Services or that we otherwise collect may include:
Our Services may require you to enter certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing some or all of the Services.
Information We Collect from Third Parties
We may obtain information about you from the following third party sources:
Any information we receive from outside sources will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. See Section 9 below for more information.
Information We Collect Automatically
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, web beacons/clear gifs, and other tracking technologies (“Tracking Technologies”). Usage Data may include:
We use Usage Data to:
In certain circumstances, the Company may share your information with third parties. Such circumstances may include:
Do Not Track Signals
Your browser settings may also allow you to transmit a “Do Not Track” signal when you visit various websites. Like many websites, our Services are not specifically designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you can visit http://www.allaboutdnt.com/.
Cookies and Other Tracking Technologies
You may control the way in which your devices permit the use of Tracking Technologies. If you so choose, you may block or delete our cookies from your browser; however, blocking or deleting cookies may cause some of the Services, including general functionality, to work incorrectly. Most browsers accept cookies automatically. However, you may be able to configure your browser settings to use the Services without some cookie functionality. You can delete cookies manually or set your browser to automatically delete cookies on a pre-determined schedule. For example, in the Internet Explorer menu bar, select: Tools 🡪Internet Options🡪Browsing History🡪Delete to view manual and automatic options.
We use Google Analytics to collect and analyze information about use of the Services and to help us understand activities and trends. To opt out of tracking by Google Analytics, by installing a Google Analytics opt-out browser add-on available for download here: https://tools.google.com/dlpage/gaoptout.
Transfers. As we are a United States-based company with headquarters in the US, the personal information that we collect from you will be transferred to, and stored at/processed in countries outside the EEA and the UK, including to the US. These transfers are necessary to perform our contract with you in relation to the provision of the Services. Personal information about you is also processed by staff operating outside the EEA and the UK who work for us or one of our third-party service providers or partners. We will take all steps reasonably necessary to ensure that personal information about you is treated securely and in accordance with this Privacy Policy, including implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between us and our business affiliates and associates to whom we transfer the information, which require these companies to protect personal information they process from the EEA or Switzerland in accordance with European Union data protection law. Our Standard Contractual Clauses can be provided on request. We implement similar appropriate safeguards with our third-party service providers and further details can be provided upon request.
Your Rights. If you are located in the EEA or the UK, you have certain rights in relation to personal information about you:
Please note that a number of these rights only apply in certain circumstances, and all of these rights may be limited by law. For example, where fulfilling your request would adversely affect other individuals or our trade secrets or intellectual property, where there are overriding public interests or where we are required by law to retain personal information about you.
If you would like to exercise your rights discussed in this section, please contact us at the information below. Where we act as a data processor, please contact the relevant controller (e.g. the Customer you created an account with).
If you think we have infringed data protection laws, you can file a claim with the data protection supervisory authority in the EEA country in which you live or work or where you think we have infringed data protection laws, or with the UK Information Commissioner’s Office, as applicable to you.
Your Rights in Respect of Customer Content. If personal information pertaining to you as an individual has been submitted to the Services by or on behalf of a Customer and you wish to exercise any data protection rights you may have in respect of that data under applicable law, including (as applicable) the right to access, port, correct, amend or delete such data, please inquire with the relevant Customer directly. We have a limited ability to access Customer Content. However, if you wish to make your request directly to us, please provide the name of the Customer who submitted your data to our Services. We will refer your request to that Customer and will support them as needed in responding to your request within a reasonable timeframe.
Your Rights. Where applicable, if you are a California resident you may have the following rights under CCPA in relation to “personal information” we have collected about you as defined in the CCPA; these rights are subject to verification and any applicable exceptions:
We may need to collect information from you to verify your identity, such as your email address, government issued ID or date of birth, before providing a substantive response to the request. You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.
We will retain your personal data as follows:
We will also retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our terms and conditions, other applicable terms of service, and our policies. If you stop using our Services or if you delete your account with us, we will store your information in an aggregated and anonymized format; we may use this information indefinitely without further notice to you.
Our Services may contain links to other online platforms operated by third parties, including the services and websites of our Customers. We do not control such other online platforms and are not responsible for their content, their privacy policies, or their use of your information. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms (such as Facebook or Twitter) may also be viewable by other users of the Services and/or users of those third-party online platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators except as disclosed on the Services. We expressly disclaim any and all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of personal information by third parties. Any information submitted by you directly to these third parties is subject to that third party’s privacy policy.
We encrypt Customer Content sent to us and stored with us at rest and in transit. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send to us through any means is transmitted at your own risk.
Our contact information if you would like to reach out to ask questions regarding information about you that we collect or other questions about this Privacy Policy by emailing us at [email protected].